Delivering Quick Solutions
Fibre optic cables are essential across numerous industries due to their superior speed, capacity, and reliability compared to traditional cables. Team Melbye recently spoke to John Colton, Director & CTO of Gigaloch Ltd., to discuss the importance of timely solutions in the UK fibre market.
Challenge: Choosing the Right Supplier
As a smaller operator, building a high-quality fibre network from scratch requires agility and resourcefulness. John Colton emphasizes that time is generally the most important factor when selecting a supplier. "First comes time, then comes price, and then quality. Ideally, we would prioritize quality first, then price and time, but our current needs mean that time is often the key factor, assuming products all meet a minimum quality requirement," shares John.
Customer Experience: Timely Availability of Products
Timing is a fundamental aspect of FTTH networks, influencing synchronization, data transmission efficiency, network maintenance, QoS, and regulatory compliance. “Having specified a required product quality and with a need to move quickly, the ability of a vendor to supply without delay is of key importance. Melbye have met that requirement and have supplied us with various items including air blown fibre bundle and ULW fibre cables over the last few years,” says John.
How Melbye Can Help: Timely Product Information
Fibre optic cables are essential in the way data is transmitted, offering numerous advantages over traditional copper cables. "Melbye has been keen to help and has responded quickly when asked for quotes or product information. We’ve always found the Melbye staff keen to help and able to produce quotes without delay. This can help us to cost projects, decide on their viability and deliver them quickly.” Concludes John.
According to Vijay Solanki, Business Unit Manager at Melbye Ltd, "Fibre optic cables are integral to many industries due to their high-speed, high-capacity, and secure data transmission capabilities. We appreciate the trust that Gigaloch has shown on us, and we continue to deliver them the best-in-class customer experience catering to time, price, and quality."
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